Contrary to popular belief, the people that respond to DMs on our Twitter accounts are not recruiters/recruitment managers, nor the owner of the organization. We have separate communications employees that respond to DMs on Twitter. They will be able to help you with some things, but they don’t have access to any applications. They are unable to tell you if your application has been seen, or if you were accepted/denied.

It could take a few days, or even a few weeks for your application to be fully reviewed and for you to receive a response. It depends on which position you applied for, how many applications we have in the queue, and how busy our recruitment team is. If you don’t receive a response within 14 business days, please contact us at contact@srm.gg.

If it has been 14 or more business days since the date that you submitted the application, please contact us at contact@srm.gg. 

We try to get most applications processed and send emails out within 48 hours; however, sometimes this is not possible. There are times where we just receive way too many applications to make this a reality. Our recruitment team doesn’t just read the responses you wrote, they do a comprehensive review of everything, including each one of your social media profiles.

Chances are, the staff member you are notifying doesn’t have access to our application system, or they just don’t review applications. We have seen many people @ our CEO or another high level staff member on our Discord. This actually does nothing for you as they do not review applications. We have a dedicated recruitment team that will review your application when it is your turn.

You will receive an email from someone on our recruitment team.

We have a recruitment team that looks through applications. From dedicated recruitment managers, to team managers looking to expand their teams. 

Yes it is! Our website is protected with a Secure Socket Layer (SSL) certificate meaning your data is as safe as it can be from hackers. We also don’t disclose your personal information to anyone other than our staff members who have all signed NDAs to keep your data safe! Please read our privacy policy for more information.

Yes, you will receive an email even if your application has been denied. We do prioritize sending out acceptance emails, but everybody should eventually get a response. If it’s been more than 14 business days and you haven’t received a response, please send an email to contact@srm.gg.

Due to the volume of applications we get, it is hard to send out emails to everyone. For that reason, we have members of our communications team send out emails. Some days we have hundreds of applications come in, so it would take a lot of time to have our recruitment team both review & send emails to all of those applicants.